Bel-Tel technicians are certified and highly qualified to offer the quality and reliability that your phone system requires. When a problem arises, our support team can assist you by phone and resolve the problem within minutes. If the problem cannot be resolved by telephone support, a technician will be dispatched to your office to repair or replace the defective equipment.
Bel-Tel recommends that all systems be covered by and extended warranty plan. We strongly recommend this plan to all our customers because it is important to realize that although breakdowns are rare the cost of repairs can be very expensive. Bel-Tel offers various warranty plans to cover the labor and equipment for service calls. The right warranty plan for your company is determined by your business needs. Having a service contract provides benefits such as priority on technical service over clients with no service contract and benefiting from a preferential hourly rate on labour.
Some businesses are open evenings, weekends, or even 24 hours a day, 7 days a week. We have established an emergency service 24 / 7 to address the specific needs of these customers.